Regulatory Environment

    Contingency Tariff Reports*

    Resolutions - Tariff Structure*

    ARCE Resolutions*

    Tariff Structure

    Cagece’s tariff model takes into account the costs of water and sewage services and a portion intended for investments.

    The tariff structure, after being approved by the company’s Executive Board, is submitted to the Regulatory Agency for Public Delegated Services of the State of Ceará (ARCE) and the Regulation, Inspection and Control Authority of Public Environmental Sanitation Services (ACFOR) for approval.

    The structure adopts various types of tariffs, according to the type of economy / category, with the main purpose of subsidizing the tariff paid by customers with less purchasing power and encouraging conscious consumption, thus avoiding the waste of treated water, in a demonstration of concern for the environment.

    There are currently eight types of tariffs:

    • Social Residential;
    • Popular Residencial;
    • Normal Residencial;
    • Popular Commercial;
    • Commercial II;
    • Industrial;
    • Public; and
    • Philanthropic Entity.

    For more information about your tariff, contact our Customer Service Stores;
    The billed volume of sewage corresponds to 80% of the billed volume of water.

    Understanding tariffs

    Residential Social

    For clients residing in Ceará, with the exception of Itapipoca, considered as “social residential”, Cagece charges through real consumption with uniform distribution of the subsidy for consumption up to 10m³. This category of customers using the water network pays from R $ 1.38 to R $ 13.80, varying according to the cubic meters consumed.


    • Residential category;
    • 1 (one) household per connection;
    • Property with basic construction standard;
    • Presumed consumption less than or equal to 10 m³;
    • Monthly measured consumption less than or equal to 10 m³.

    Basic standard construction attributes: Construction attributes that characterize basic standard:

    • Clay floor, grouted brick, dead cement or smooth cemented;
    • Construction: Clay, brick or conglomerate wood;
    • No garden or vegetable garden, ceiling, garage, shelter or area for vehicles;
    • Covered area between 01 and 50m².

    Philanthropic Entity

    It encompasses social, charitable or philanthropic institutions maintained by donations, with no source of income of their own without an own income source. It is a way of supporting these institutions.

    Popular Commercial
    For this category there is a minimum demand of 7m³ and a maximum demand of 13m³ of water, contributing to the generation of new businesses in the neighborhoods.

    Sewage Tariff
    The consumer using the sewage network pays 80% of the invoiced volume of water for the sewage collection and treatment service.

    Revision History and Tariff Revisions
    Below follows is the history of the latest readjustments / revisions of Cagece’s water and sewage tariffs. To view the resolutions and adjustments of the past five years, just download the files below.


    Legislation Effective date (Demands from:) Change (%)
    Date Document
    10/02/23 Resolution Cagece 052/23 – Ceará October 29, 2023 14.39 According to ARCE – Extraordinary Linear Review
    12/28/22 Resolution Cagece 055/22 –
    January 28, 2023 3.55 According to ARCE
    Linear Adjustment
    01/17/22 Resolution Cagece 045/20 –
    Ceará, except Itapipoca
    January 30, 2022 6.69 According to ARCE – Linear Ordinary Review
    12/30/20 Resolution Cagece 045/20 –
    Ceará, except Itapipoca
    January 29, 2021 12.25 According to ARCE
    Linear Adjustment
    3/14/19 Resolution Cagece 008/19 –
    Ceará, except Itapipoca
    March 24, 2019  15.86 According to ARCE and ACFOR – Linear Ordinary Review
    12/22/17 Resolution Cagece 043/17
    Ceará, except Itapipoca
    January 22, 2018  5.70 Tariff complementation communicated to the
    regulatory agencies ARCE and ACFOR
    08/23/17 Resolution Cagece 031/17
    Ceará, except Itapipoca
    September 23, 2017  4.33 According to ACFOR and ARCE
    Linear Ordinary Review
    05/26/17 Resolution Cagece 019/17
    Ceará, except Itapipoca
    June 26, 2017  12.90 According to ACFOR and ARCE
    Linear Ordinary Review
    3/28/16 Resolution Cagece 012/16
    Ceará, except Itapipoca
    April 23, 2016  11.96 According to ACFOR and ARCE
    Complement of Extraordinary Linear Review
    11/25/15 Resolution Cagece 047/15
    Ceará, except Itapipoca
    December 19, 2015 for Fortaleza
    and December 20, 2015 for the (state) interior
     12.90 According to ACFOR and ARCE
    Extraordinary Nonlinear Review
    6/25/14 Resolution Cagece 019/14
    State Interior, except Itapipoca
    July 6, 2014  7.51 According to ARCE
    Linear Adjustment
    6/25/14 Resolution Cagece 017/14 – Fortaleza July 6, 2014  7.30 According to ACFOR
    Linear Readjustment
    06/04/13 Resolution Cagece 049/13
    Ceará – Except Itapipoca
    June 16, 2013 for (state) Interior
    and June 24, 2013 for Fortaleza
     8.51 According to ACFOR – Linear readjustment
    According to ARCE – Linear readjustment

    Contingency Tariff

    The Contingency Tariff is a mechanism applied in Fortaleza and in the municipalities of the Metropolitan Region that aims to encourage the reduction of water consumption in these areas.

    Implemented in 2015, it is directly linked to the state of water shortage that Ceará is experiencing.
    What defines this critical state is the Declaratory Act 01/2015 / SRH, which provides for the declaration of a critical situation of water shortage throughout Ceará. The maintenance of the tariff is linked to the effectiveness of this Act.

    Who is it for?
    The Contingency Tariff establishes the need to reduce water consumption by 20%, based on the average calculated between October 2014 and September 2015, as authorized by the regulatory agencies. It is applied to Cagece’s customers who do not reduce water consumption, according to this goal.

    What is done with the amount collected with the tariff?
    The funds collected through the Contingency Tariff are used exclusively for actions and works related to water security. The funds raised are destined for a special account that is only operated with the authorization of the Regulatory Agencies.

    Among the actions carried out with the resources of the contingency tariff, are: combating fraud in the water network, increase in operations and teams to remove leaks, search and consolidation of new alternative water sources of water, improvements in the supply systems, implementation of a pressurized intake system at the Gavião WTS, among others.

    Therefore, Cagece reinforces its commitment to the population of Ceará with regard to supply for humans and acts with the necessary transparency, providing data on the application of the resources collected with the tariff.

    (*) Information available in Portuguese only

    Last update: October 5, 2023